Guide · Before the tow

Prepare your vehicle for towing

Illustrative scene of a car key and phone on the passenger seat of a parked car.

A tow goes more smoothly when the operator knows exactly where the vehicle is, where it is going and what condition it is in. Gather the details below, then call TP Towing on 0469 929 029 or send an enquiry.

This is a checklist of information to give, not a guide to loading or securing a vehicle yourself. Leave that to the operator.

Call for Towing — 0469 929 029Request a towing quote

What to have ready before you call

These are details only you can give us. With them we can say whether the job fits and give an accurate quote.

Your towing checklist

Tick each item once you have it ready.

  1. Street address, or the road, nearest cross street and direction. Note any access limits: low roof, gate, narrow driveway or slope.

  2. The full address, and whether someone will be there or the vehicle can be left.

  3. Make, model and any modifications, such as lowering or a body kit.

  4. Does it start? Do all the wheels roll freely? Does the steering turn? Is the handbrake or transmission stuck?

  5. Whether the keys are available and will be with the vehicle.

  6. When it needs to move, and the names and phone numbers of the person handing over and the person receiving it.

Follow the operator’s instructions

Any specific handover steps are confirmed with you for the job. Costs are explained in Towing costs and quote details.

From details to a confirmed tow

Grey sedan on a flatbed tow truck; registration details obscured.

How a prepared enquiry moves forward with TP Towing.

  1. Send or read out the checklist

    Call 0469 929 029 or email the details, and give the details above.

  2. We check fit

    We confirm whether the vehicle, pickup access and destination suit the job, or tell you if they do not.

  3. Quote and timing

    You receive a quote for that specific job and our current availability.

  4. You accept

    The tow is booked only when you accept and we confirm by phone. Any handover instructions are given then.

Preparation questions

The exact pickup location and the destination, then the make, model and condition. That is enough to request a towing quote. For tray transport, mention any lowering or modifications: see Tilt tray and flatbed towing.

Say whether the keys are available, and whether any wheel does not turn, the steering is locked or the car is stuck in park or gear. These change how the vehicle can be moved, so tell us before the job is quoted.

Agree who will be at the pickup and the destination, and have their phone numbers ready. Ask whether to leave the keys with the vehicle and whether to remove personal items. For a longer trip, see Long-distance towing.

Ready to arrange a tow?

Call 0469 929 029 with your checklist. Mobile towing enquiries are taken 24/7; onsite visiting hours at the Aintree base are separate. Your enquiry is assessed before anything is booked.

Call for Towing — 0469 929 029Request a towing quote
Business
TP Towing Pty Ltd
ABN
91 686 956 865
Phone
0469 929 029
Mobile towing
Mobile towing enquiries 24/7
Base
2 Arbourton Avenue, Aintree VIC 3336